Admin Specialist

BEST Logistics Group has an exciting new role available for an Admin Specialist.

The successful candidate will have excellent communication and customer service skills, experience with MS Office Suite (MS Outlook and MS Excel will be used extensively), top-notch phone etiquette, and a “can-do” attitude while working in a fast-paced environment.

Summary:

In this role, you will provide a variety of support tasks within our Customer Care Team. The individual selected for this role will perform administrative duties requiring strong skills in communication, organization, delivering exceptional customer service, and attention to detail.

Essential Job Duties and Responsibilities:

· Onboarding new customers by assisting with completion of agreements, forms, website/portal set-ups, processing required documentation, and other tasks

· Set-ups and updates for customers

· Maintain customer rate tables

· Processing and maintaining the unbilled, loads on hold, and progress loads report

· Perform credit checks for all customers and determining credit limits

· Answer and direct incoming calls to the corporate office

· Assisting with various administrative support tasks to support Operations and Sales

· Other duties as assigned by department leadership

Interested candidates should reach out directly to Dean Werthmann, Human Resources Administrator, at dwerthmann@shipwithbest.com with a copy of their resume for consideration

· Equivalent experience

· Ability to act efficiently on last minute projects

· Demonstrated ability to coordinate and facilitate the completion of administrative projects in a timely manner, including meeting strict deadlines

· Proficiency in MS Office suite, as mentioned

· Experience answering business phones

· Ability to multi-task and meet deadlines

· Outstanding interpersonal and organizational skills

· Excellent Customer Service

· Supply Chain Management or Logistics experience preferred

· Critical thinking and troubleshooting skills

· Must be detail oriented, and able to adapt quickly in a fast-paced environment

· Excellent written and verbal communications skills

· Able to interact positively and effectively with co-workers and clients

· Must be flexible to work extended hours when needed

· Be self-motivated and collaborative