Strategic Maintenance Manager Job

Key Responsibilities

1. Maintenance Systems & Data Administration

• Serve as system administrator for the maintenance software and KPI tracking.

• Monitor data integrity by ensuring technicians properly log labor hours, fault codes, parts usage, and repair notes.

• Build, maintain, and distribute data dashboards and performance reports for executive leadership.

2. Reliability and Failure Analysis

• Track fleet asset data to show recurring mechanical failures and premature component wear.

• Conduct failure analysis on repeating maintenance issues and implement systemic fixes across the fleet.

• Test and evaluate new parts, lubricants, or technologies to extend asset life and improve fuel efficiency or safety.

3. PM Program & Process Standardization

• Establish and continuously refine the scope, checklist items, and intervals for all Preventative Maintenance schedules.

• Work with DOM to write and implement SOPs for diagnostics and repairs to ensure uniform quality across all shifts, locations and service trucks.

• Align PM schedules with operations to maximize equipment utilization and schedule maintenance windows proactively

4. Vendor Management & Strategic Sourcing

• Evaluate national account vendors, parts suppliers, and third-party repair shops on pricing compliance, turnaround times, and quality.

• Collaborate with the parts department to establish optimal stocking levels based on predictive maintenance modeling.

• Co-Manage the fleet warranty recovery process, ensuring all eligible claims are tracked and filed with manufacturers for maximum reimbursement.

5. Workforce Technical Development

• Identify technical skill gaps on the maintenance team through performance and repair data analysis.

• Design and coordinate ongoing technical training programs, equipment certifications, and safety modules for the shop foreman and technicians.

• Prepare the technical workforce for incoming asset technologies, such as advanced electrical architectures or alternative-fuel systems.

Target Metrics & Key Performance Indicators (KPIs) Such As

• PM Compliance Rate: Achieving a ≥ 95% on-time completion rate for scheduled PM intervals.

• Maintenance Cost: Maintaining total maintenance spend within corporate budgetary benchmarks.

• Warranty Recovery Dollar Value: Meeting or exceeding annual targets for warranty reimbursements.

• Unplanned vs. Planned Work Ratio: Shifting shop labor hours away from emergency reactive repairs toward proactive, scheduled maintenance.

Experience: Minimum 5–7 years of experience in fleet maintenance operations, with at least 3 years in a data-driven, or supervisory capacity.

• Technical Skills: Expert-level proficiency in data analysis tools (such as Excel, Power BI, or Tableau). Proficient and well versed in tools for maintenance cost tracking software (such as Dossier, TMT, Maximo, Cetaris etc.).

• Core Competencies: Strong analytical thinking, excellent cross-functional communication skills, project management experience, and a deep understanding of heavy-duty vehicle systems or equipment mechanics.